SENIOR HELPERS FRANCHISE PAYROLL · LOCALLY OWNED OFFICES

The hours are scored. The paycheck traces to you. WageTime closes that loop.

WageTime is payroll for Senior Helpers franchise owners, the side of the brand that signs the checks. Your office runs on instruments (LIFE Profile scores, Senior Gems certifications, a royalty reading gross sales every two weeks), and WageTime gives payroll the same discipline.

Built on infrastructure processing $35B+ in payroll & taxes · 2.8M+ employees paid

For independently owned and operated Senior Helpers® franchised offices. WageTime is not affiliated with, endorsed by, or sponsored by SH Franchising, LLC or Waud Capital Partners. All trademarks belong to their respective owners.

SOUND FAMILIAR?

The brand scored the care. Nobody scored the pay run.

A Senior Helpers office runs on instruments: a scored assessment for every client, a gem level for every stage of dementia, a fee meter that reads revenue 26 times a year. Then Friday arrives and payroll is still freehand.

THE SCORE SETS THE HOURS

Care plans come from data. Schedules have to keep up.

The LIFE Profile assessment scores a client across five factors and recommends care-plan hours off the result. Those hours move: a reassessment after a fall, a transitional-care client whose first 30 days are front-loaded, a family that adds weekends. Every move re-prices the week for some caregiver, and the pay run inherits it all.

FOUR OWNERS, YOUR W-2s

The franchisor kept changing hands. The payroll never did.

Baltimore founders in 2002, Altaris Capital in 2016, a health system’s venture arm in 2021, Waud Capital in 2024, with the co-founder still CEO through all of it. Through every sale, the caregivers stayed exactly where they were: on the local franchisee’s payroll, under the local franchisee’s EIN. Whoever owns the brand this year, the 941s have your name on them.

EVERY OTHER MONDAY

A royalty that reads your gross sales 26 times a year

Published FDD analyses describe a royalty computed on each preceding two-week period, with a brand management fee riding the same cycle. That cadence makes every second week a small close: gross sales reported, fees due, labor either reconciled or quietly drifting. An office that only closes labor monthly is always two periods behind its own fee math.

PAID TO CERTIFY

Gem levels, Parkinson’s plans, and a classroom apartment

Senior Gems training built with dementia expert Teepa Snow, a Parkinson’s Care Program developed with specialists from the Parkinson’s Foundation’s Centers of Excellence network, hands-on labs in a simulated client apartment some offices build on site. Those are paid hours at their own rate, they land inside the week’s overtime math, and every certification they produce needs tracking.

THE $374,000 GAP

The average office and the median office are different offices

Per the 2025 FDD, franchises open 60 or more months averaged $1,686,350 in gross revenue while the median sat at $1,312,197. A handful of very large offices carry that average. Whichever side of the gap yours is on, the line item an owner can actually move is caregiver labor, and moving it takes per-client visibility, not a quarterly guess.

Instruments for care, freehand for pay: that’s the gap. Here’s how WageTime instruments the pay side.
01 · THE SCORED WEEK

What does the LIFE Profile assessment mean for a Senior Helpers office’s payroll?

Schedules staffed against hours that trace to a documented score, and a pay run that keeps up. The brand calls LIFE Profile the industry’s first data-driven client assessment; WageTime codes every worked hour and wage dollar to its client, so a reassessment’s cost is visible.

  • Schedules check conflicts before they publish: double-booking, rest periods, overnights.
  • Every hour and wage dollar coded to its client and crew.
  • A reassessment moving a client from 24 to 32 weekly hours shows its cost.
  • Assessment and admin time paid on office-staff codes, same run.
  • Transitional-care bursts scheduled, costed, and paid without a side spreadsheet.
app.wagetime.com/reports/labor-by-client

Labor by Client · Week of Oct 13

Job costs on shifts2 clients moved hours
Every worked hour and wage dollar coded to its client and crew
136.5Client hours costed
$2,392.00Labor cost, week
ClientHoursLabor cost
Adele W.Steady week24.0$412.80
Frank D.Down 4.0 this week28.0$487.20
Nash R.Transitional, front-loaded30.0$540.00
Louise P.Steady week12.0$204.00
Vera S.Reassessed up42.5$748.00
Every hour costed to its clientevery change visible before payday

Replaces the staffing decision whose labor cost nobody could name until the quarter closed.

02 · GEM TO PAYCHECK

Is Senior Gems training paid, and what happens when a caregiver certifies?

Generally yes when your office requires it; your employment counsel calls it program by program, and WageTime’s pay codes work either way. Senior Gems classroom hours, Parkinson’s certification work, and simulated-apartment labs each run at a training rate inside the week’s weighted-average overtime.

  • Training and lab hours at their own rate, inside the weighted-average overtime.
  • Certification raises recorded as effective-dated rate changes, fully audited.
  • Coursework assigned in the learning module, completion records kept per caregiver.
  • Certificates, CPR cards, and TB tests alert at 30/60/90 days.
app.wagetime.com/hr/certification-ladder

Certification Ladder · This period

30.0 paid training hours1 credential expiring
Training and lab hours run on their own pay code, inside the same week’s overtime
CaregiverPaid hrsRate effect
Imani C.Senior Gems cert · eff. Oct 208.0$16.00 to $16.75
Doris K.Parkinson’s care plan · review6.0Certified
Theo V.Simulated-apartment lab4.0Inside OT math
Gus B.New-hire classroom12.0Week 1 of 2
Rina M.CPR renewal-30-day alert
30.0 training hours paid this periodevery rate change logged

Replaces the flat training bonus that dodged the overtime math, and the raise nobody could date when the auditor asked.

03 · EVERY OTHER MONDAY

How does payroll line up with Senior Helpers’ two-week royalty periods?

By closing labor on the same two-week clock the fees run on. FDD analyses describe a 5 percent royalty on gross sales per preceding two-week period; WageTime pays biweekly on the period itself or weekly inside it, and closes labor either way.

  • Biweekly or weekly runs, same flat price, matched to the period.
  • Labor cost by client and crew, delivered every period, not every quarter.
  • Finished payroll posts to QuickBooks mapped by department; GL export included.
  • Role-based access and full audit logging behind every close.
  • FDD analyses: the marketing fund is 1 percent of the first $2,000,000 yearly.
app.wagetime.com/reports/period-close

Two-Week Close · Sep 29 - Oct 12

Labor closed with the periodAll filings current
Labor closes on the same two-week clock the fees are reported on
LineAmountStatus
Payroll run61 caregivers + 4 office staff$91,240.00Posted
Labor by client38 clients, job-costedDelivered Mon
Final check1 departure, same period$412.00Posted
QuickBooks postingby departmentDone
GL exportCSV, your segment mapArchived
26 closes a yearlabor lands with the fee report, not after it

Replaces signing the period’s fee report before anyone knew the period’s labor.

04 · HOURS IN, RATES RIGHT

How do visit hours from your scheduling system become correct paychecks?

Through an import, not a retype: Senior Helpers publishes no designated payroll platform, so WageTime imports clock and visit hours from your operations system, each hour tied to caregiver, client, and rate. Tell us your system on the demo and we’ll confirm the exact flow.

  • Weeks that cross rates settle on the weighted-average regular rate.
  • Drive time counts toward overtime; mileage rides as a non-taxable reimbursement code.
  • Weekend, overnight, and holiday differentials run as pay codes.
  • Under every visit hour, the federal, state, and local wage floors are checked.
  • Off-system shifts punch on the GPS-stamped mobile clock, geofenced per client home.
app.wagetime.com/payroll/run-preview

Run Preview · Period Oct 13-26

Hours imported · no re-keying
Each imported hour tied to its caregiver, client and rate; no Thursday retype
61Caregivers ready
3Weighted-OT weeks
Imani C.$1,478.75
care ×2 rates, travel, training84.5 hrs
Odette F.$1,562.00
care, weekend diff.88.0 hrs
Theo V.$1,289.50
care, travel, lab76.0 hrs
Rina M.$1,394.20
care ×2 clients, mileage81.0 hrs
Gus B.$1,081.60
care, classroom64.0 hrs
Every hour priced before the runovertime on the weighted average where weeks crossed rates

Replaces the Thursday retype and the one-rate overtime guess that followed it around.

05 · PRICED FOR THE CURVE

What should payroll cost across a Senior Helpers office’s growth curve?

A price that scales with the roster and nothing else: $50 a month per company plus $10 per person paid that month, unlimited runs at any cadence. A year-one office pays like a year-one office, not like the mature one it hopes to become.

  • $50 + $10 per person paid that month; no per-run fees.
  • Self-onboarding in WageTime with e-signatures; electronic I-9 and E-Verify inside.
  • ACA look-back measurement for variable-hour rosters; 1095-C forms e-filed.
  • Additional territories on their own EINs, one login, combined reporting.
  • No long-term contracts; cancel anytime.
app.wagetime.com/billing/invoice

One Price, Three Office Ages

Scales by people paidUnlimited runs · every age
One price at every office age: unlimited runs, any cadence, no per-run fees
$50Per company monthly
$10Per person paid
OfficePeople paidInvoice
Year-one office2 biweekly runs24$290.00
Year-three office2 biweekly runs45$500.00
Mature office60+ months · 4 weekly runs72$770.00
Second territorysame login · 2 biweekly runs31$360.00
Each invoice readable at a glanceone flat price, whatever the office age

Replaces the payroll bill that grew faster than the office did.

PRICING

Simple payroll pricing. No surprises.

Full-service payroll is $10 a month per person paid that month, plus $50 a month per company, with unlimited runs. No long-term contracts, no per-run charges.

  • Full-service payroll, unlimited runs
  • Federal, state & local tax filing
  • Year-end W-2s & 1099s
  • Direct deposit, checks & pay cards
  • Contractor payments & filings
  • Off-cycle runs & bonuses, no extra fee
  • Employee paystubs & W-2 access
  • QuickBooks integration
$10/mo per person paid
+ $50/mo per company

Off-cycle runs and bonuses cost nothing extra. No long-term contracts; cancel anytime.

Example: 50 people paid × $10 + $50 company = $550 for the month

HR & hiring, onboarding, PTO, time tracking, benefits, and workers’ comp are optional add-ons, priced separately when you’re ready.

See a demo
THE INFRASTRUCTURE BEHIND WAGETIME
$35B+
in payroll & taxes paid
2.8M+
employees paid
4.3M+
W-2s & 1099s filed
100%
of tax filings automated

Senior Helpers franchise payroll, asked plainly

Who owns Senior Helpers now?

Waud Capital Partners, a private equity firm, in a deal announced in March 2024 with Bow River Capital co-investing. The brand was founded in Baltimore in 2002, went to Altaris Capital in 2016, spent three years under Advocate Aurora Enterprises, a health system’s investment arm, from 2021, and co-founder Peter Ross has been CEO since 2006 through every owner. Educational summary as of mid-2026.

Do Senior Helpers caregivers work for corporate or for the franchise owner?

Almost always for the franchise owner. The 2025 franchise disclosure document lists 360 US outlets as of year-end 2024, 355 of them franchised and 5 company-owned, and franchise job postings tell applicants they are applying to an independently owned and operated franchisee of SH Franchising, LLC, not to the franchisor. The paychecks, the payroll tax deposits, and the year-end W-2s all issue from your company’s EIN.

What is the LIFE Profile assessment, and who performs it?

LIFE Profile is Senior Helpers’ data-driven client assessment, introduced in 2019, scoring five factors including safety, condition management, and caregiver support to shape recommended care-plan hours. Your office staff perform and update it. On the payroll side, WageTime’s job costing codes every hour and wage dollar to its client, so the labor cost of each assessment-driven staffing decision is visible per client, every period.

Is Senior Gems or Parkinson’s Care Program training time paid?

When your office requires the training, generally yes; your employment counsel decides program by program. WageTime runs the hours on a training pay code at its own rate, folds them into that week’s weighted-average overtime alongside care visits, tracks course completion in the learning module, and records any certification raise as an effective-dated, audited rate change.

Is the Senior Helpers royalty really collected every two weeks?

Published analyses of the franchise documents describe exactly that: a royalty of 5 percent of gross sales for each preceding two-week period, with a minimum periodic royalty after the first year, plus a $125 Brand Management Fee per period, a 1 percent marketing fund, and a $485 monthly IT fee. Confirm current terms in your own agreement; whatever they say, WageTime closes labor on the same period clock.

How much do Senior Helpers franchise owners make?

The 2025 FDD reports FY2024 gross revenue by office age: 12-23 month offices averaged $716,230, and 232 offices open 60 or more months averaged $1,686,350 with a median of $1,312,197 and a range from $175,758 to $7,255,513. The average-median gap means a few large offices pull the average up. The brand itself says it does not track franchisee profit.

What does WageTime cost for a Senior Helpers office?

$50 per month per company plus $10 per person paid that month, unlimited runs included, on any pay cadence. Off-cycle and final checks cost nothing extra, and every federal, state, and local tax files automatically with year-end W-2s and 1099s. Onboarding and migration are full-service and paid, scoped on the demo. No long-term contracts; cancel anytime.

Bring one scored care plan.

One client’s LIFE Profile hours, one caregiver’s mixed week, and your latest two-week fee report. Twenty minutes with a payroll specialist on a live demo company: the labor-by-client report, the training pay codes and audited rate changes, the period close, and an invoice priced for the office you run today.

Book a 20-minute demo