SYNERGY HOMECARE PAYROLL · INDEPENDENT FRANCHISE OFFICES

Three territories, one caregiver, one Friday. WageTime pays the whole map.

WageTime runs payroll for independently owned SYNERGY HomeCare franchise businesses, where one caregiver pool serves several zip-code territories. A caregiver who works two of them gets one correct check, and an owner holding several LLCs runs the whole group from one login.

Built on infrastructure processing $35B+ in payroll & taxes · 2.8M+ employees paid

For independently owned and operated SYNERGY HomeCare® franchise businesses. WageTime is not affiliated with, endorsed by, or sponsored by SYNERGY HomeCare Franchising Systems LLC or Levine Leichtman Capital Partners. All trademarks belong to their respective owners.

SOUND FAMILIAR?

Selling territories is the easy part. Paying the people in them is not.

SYNERGY HomeCare owners buy zip codes and grow by adding more of them. Payroll doesn’t care about the map: it cares about who worked where, at what rate, for which entity, and every added territory multiplies the ways a Friday can go wrong.

THE CROSSING GUARD

One caregiver, two territories, one week

Multi-territory operators ran 478 of the network’s 626 territories through 2025. That’s the SYNERGY norm: one caregiver pool serving several zip-code fences. When Dana covers a Memory Care client in your first territory and a post-surgical client in your second at a different rate, her overtime comes off the blend of both. Payroll that only sees one list of hours picks a rate and gets it wrong.

CORPORATE PICKED THE SCHEDULER

The hours live in AxisCare now

In May 2024 the franchisor designated AxisCare as the network’s software vendor. Scheduling, EVV, care plans: sorted. But AxisCare doesn’t file your 941s or your state unemployment returns. Somebody still exports the week, walks the exceptions, and carries approved visits by hand into whatever runs the taxes.

THE VA FOLDER

Authorized hours have a ceiling and a paper trail

Veterans Care is a real revenue line at SYNERGY offices, and VA-funded hours arrive pre-authorized: so many hours, this veteran, this window. Blow past the cap and the excess is unbillable; lose track of who worked the authorization and the reconciliation eats an afternoon. The client pays differently, but the caregiver’s paycheck rules never change.

TWO EMPLOYEES AND A QUOTA

The Mini start, the five-year clock

A Mini territory can open with two employees, and the franchise agreement runs five years with performance quotas guarding your territory protection. That means payroll compliance from day one at tiny headcount, and reporting good enough to defend a renewal, on a budget that hasn’t earned an office manager yet.

None of this needs another platform. It needs payroll that understands the map. Here’s the run.
01 · THE TERRITORY LEDGER

How does payroll work when one owner holds several SYNERGY territories?

From one WageTime login: each LLC files under its own EIN, reported per entity or combined, and job codes split hours by territory inside one entity. The norm is the map: 141 multi-territory businesses ran 478 of SYNERGY’s 626 territories through 2025.

  • Each entity files under its own EIN; one login across the group.
  • Reporting per company or combined, whichever question you’re answering.
  • Hours coded by territory or client; job codes up to 40 characters.
  • Division and department controls per territory office.
  • Role-based access keeps schedulers out of pay rates.
app.wagetime.com/company/entities

Entity Overview · Sonoran Care Group · Week of Sep 8

3 entities · 1 loginCombined view on
3EINs · one login
52People paid
$68,745.00Combined gross
EntityPeople paidGross payroll
Sonoran Care East LLCTempe-Mesa territory24$31,240.00
Sonoran Care West LLCGlendale territory17$22,615.00
Sonoran Care North LLCScottsdale territory11$14,890.00
Three LLCs, one login, one Fridayreported per entity or combined

Replaces three payroll logins, three invoices, and a spreadsheet that stitched the group together every quarter.

02 · AXISCARE IN, PAYCHECKS OUT

How do AxisCare hours become SYNERGY paychecks?

Through a WageTime import, not a retype: visits land against the caregiver, territory fence, and rate that earned them, and anything off waits for a look before it’s paid. Tell us your setup on the demo and we’ll confirm the exact flow for your office.

  • Visits in from AxisCare, anything off held for a look, nothing retyped.
  • AxisCare: the network’s designated vendor since May 2024, 220+ franchisees, 500+ territories.
  • Timesheet attestation, change logs, and locking when the week closes.
  • GPS mobile clock for private-pay work, geofenced to the client’s address.
  • Finished payroll posts to QuickBooks, mapped by department.
app.wagetime.com/time/imports

Hours Import · Week of Sep 8-14

Imported from the AxisCare export2 exceptions held
86.5Hours approved
58.0Held for review
CaregiverHoursStatus
Dana R.Memory Care32.0Approved
Miguel S.Hospital-to-Home26.5Approved
Priya K.Companion care28.0Approved
Walt B.Overnight care36.0Missed clock-out
June T.Disability care22.0Rate missing
Approved hours post straight to the runthe two held visits wait for a look

Replaces the Thursday export-and-retype ritual, and the visit that got paid twice because two files disagreed.

03 · EVERY SERVICE LINE, ONE CHECK

How does one office pay Memory Care, overnight, and post-hospital weeks together?

A WageTime pay code per service line: Memory Care at its rate, Hospital-to-Home at its rate, differentials and on-call layered where they apply. When one caregiver works three lines in a week, overtime computes on the weighted average of everything earned, automatically.

  • A pay code per service line; differentials and on-call stack cleanly.
  • Weighted-average overtime across lines, rates, and territories.
  • Travel time paid as wages; mileage reimbursed non-taxable on the same check.
  • The paystub itemizes each line, so the caregiver can check the math.
  • Federal, state, and local minimum-wage processing built in.
app.wagetime.com/payroll/pay-codes

Pay Codes · Service Lines · Sonoran Care East

9 active codesOT: weighted average
1,113Hours this week
6Codes in the run
Pay codeRateThis week
Memory CareHourly$18.50412 hrs
Companion careHourly$16.75388 hrs
Hospital-to-HomeHourly$19.25176 hrs
Overnight differentialPremium+$2.5096 hrs
Travel between clientsHourly, paid as wagesvaries41 hrs
MileageReimbursement, non-taxable$0.725/mi512 mi
One weighted-average OT calculationeach line itemized on the paystub

Replaces the rate the spreadsheet guessed when Monday and Thursday paid differently.

04 · THE VETERAN WEEK

What changes in payroll when the payer is the VA, or the caregiver is a military spouse?

Nothing about the paycheck, everything about the tracking: VA Community Care Network hours carry authorization caps, so WageTime codes them to the authorization and reports hours against the ceiling, while pay runs through the same rates and overtime as any other week.

  • VA-authorized hours coded and reported against their caps.
  • SYNERGY is a Military Spouse Employment Partnership employer.
  • All 50 states plus 11,000+ local jurisdictions, geolocated to rooftop level.
  • Mid-year PCS moves handled with effective-dated tax setup and state reciprocity.
  • Full audit logging with effective dating on every change.
app.wagetime.com/reports/authorizations

Authorization Hours · VA CCN · September

2 nearing capHours reported weekly
Veteran H.nearing cap7.5 hrs left
60.0 hrs authorized · 52.5 used
Veteran R.18.0 hrs left
40.0 hrs authorized · 22.0 used
Veteran M.nearing cap6.0 hrs left
80.0 hrs authorized · 74.0 used
Veteran C.16.5 hrs left
48.0 hrs authorized · 31.5 used
228 authorized hours · 180 used2 clients flagged this week

Replaces the binder where VA authorizations went to be forgotten until the remittance came up short.

05 · FROM TWO EMPLOYEES TO THE SECOND TERRITORY

What does payroll cost from a two-employee Mini territory to a second territory?

A Mini territory can open with two employees, and the pricing meets it there: $50 a month for the company plus $10 per person actually paid, so a two-person September costs $70. Weekly pay day costs nothing extra because runs are unlimited.

  • $50 + $10 per person paid; a two-person month is $70.
  • Weekly runs, off-cycle runs, and final checks included.
  • Self-onboarding from a phone; credentials and CPR cards alert at 30, 60, 90 days.
  • WageTime’s scheduled reports deliver hours and labor cost by territory, renewal-ready.
  • No long-term contracts; cancel anytime.
app.wagetime.com/payroll/invoice

Invoice · Sonoran Care East · Year One to Year Three

Weekly runs · $0 extraGrows per person, not per run
$50Base per month
$10Per person paid
PeriodPeople paidInvoice
Month 14 weekly runs2$70.00
Month 65 weekly runs9$140.00
Month 144 weekly runs19$240.00
Month 305 weekly runs34$390.00
Same base every month, whatever the headcountno per-run fees

Replaces the payroll bill that punished weekly pay, and the minimum that made a two-person launch pay for twenty.

PRICING

Simple payroll pricing. No surprises.

Full-service payroll is $10 a month per person paid that month, plus $50 a month per company, with unlimited runs. No long-term contracts, no per-run charges.

  • Full-service payroll, unlimited runs
  • Federal, state & local tax filing
  • Year-end W-2s & 1099s
  • Direct deposit, checks & pay cards
  • Contractor payments & filings
  • Off-cycle runs & bonuses, no extra fee
  • Employee paystubs & W-2 access
  • QuickBooks integration
$10/mo per person paid
+ $50/mo per company

Off-cycle runs and bonuses cost nothing extra. No long-term contracts; cancel anytime.

Example: 50 people paid × $10 + $50 company = $550 for the month

HR & hiring, onboarding, PTO, time tracking, benefits, and workers’ comp are optional add-ons, priced separately when you’re ready.

See a demo
THE INFRASTRUCTURE BEHIND WAGETIME
$35B+
in payroll & taxes paid
2.8M+
employees paid
4.3M+
W-2s & 1099s filed
100%
of tax filings automated

SYNERGY HomeCare payroll FAQ

Who owns SYNERGY HomeCare now?

Levine Leichtman Capital Partners and company management acquired SYNERGY HomeCare from NexPhase Capital in a deal announced January 21, 2025. Founder Peter Tourian serves as executive chairman and Charlie Young has been CEO since April 2020. The network ended 2025 at 626 territories in 44 states across more than 250 franchisees.

Do SYNERGY HomeCare caregivers work for corporate or for the local office?

For the local office. Each SYNERGY HomeCare franchise business is independently owned and operated, so the franchisee hires and employs the caregivers, runs payroll under its own EIN, and files its own employment taxes. WageTime serves the franchisee directly: it is your payroll, your filings, your records.

Does AxisCare run payroll for SYNERGY offices?

No. AxisCare is the scheduling and operations platform the franchisor designated as the network’s software vendor in May 2024: visits, EVV, care plans. Payroll taxes, W-2s, and filings still need a payroll system. WageTime imports clock and visit hours from AxisCare so nothing is retyped; we’ll confirm the exact flow for your office on the demo.

Can one WageTime login run several SYNERGY territories or LLCs?

Yes. Multi-entity is built in: each company runs under its own EIN with its own filings, one login covers the whole group, and reporting comes per entity or combined. Within one entity, job codes split hours and labor cost by territory, so the quota math per fence is a report, not a project.

How much does a SYNERGY HomeCare franchise make?

The 2025 FDD reports average annual gross sales of $985,921 across the 167 franchise businesses open at least a year at the end of 2024, and $2,116,737 for multi-territory operations through 2025. Those are Item 19 averages, not promises: results vary widely and your own FDD review is the real answer.

Is the BetterHelp benefit something payroll has to handle?

Mostly no. The Total Well-Being Care program SYNERGY launched in February 2025 gives staff 30 days of complimentary BetterHelp access and a discount after, brokered by the franchisor rather than deducted from pay. The HR side of WageTime helps you put it in front of caregivers: onboarding documents and surveys live where every caregiver already checks paystubs.

What does WageTime cost for a SYNERGY HomeCare office?

$50 a month per company plus $10 per person paid that month, whether you run payroll weekly or biweekly: runs are unlimited and off-cycle checks are free. Every federal, state, and local tax is filed automatically, with year-end W-2s and 1099s included. Onboarding and migration are full-service and paid, scoped on the demo. No long-term contracts.

Bring the map.

Twenty minutes with a payroll specialist on a live demo company. Bring your territory list, one caregiver’s multi-line week, and your AxisCare export: you’ll watch the entities, the weighted-average overtime, the VA authorization report, and your first invoice come out the other side.

Book a 20-minute demo